LinkMeFam

Support

Help with your family map · Updated November 14, 2026

For help with LinkMeFam, a privacy request or a concern about unwanted sharing, email Pavel Listopad at pavellistopad.dev@gmail.com. Say what you tried and what you saw. For a technical problem, the iOS version and any error text are useful. Please leave out recovery codes, invite links, addresses and other people’s locations. If you attach a screenshot, cover those details first.

How does someone join my family?

On the organizer’s map, tap Invite someone and send the invite privately. On their own phone, the person can open the link or choose Join a family and enter the code. They can check the family and organizer names before joining. Joining adds their name to the roster. Choosing Not now keeps their location hidden.

Invites expire after seven days. If a code expired, was replaced or was shared by mistake, the organizer can open Family settings → Family invitation → Replace invite code and share the new one. If an unintended person already joined, remove them in Family settings as well.

Why is a pin old, approximate or missing?

Tap the person in People to see when their phone took the reading. “Last known” means there has been no recent reading. A phone may be offline or may only update while the app is open. Check the timestamp before assuming the person is still there. With Precise Location off in iOS, a family sees an area. If sharing has not started or is paused, there is no current pin. The app cannot determine someone’s safety.

For your own phone, open My location to check whether sharing is on. Check LinkMeFam’s location permission in iOS Settings. Background updates require choosing that option and allowing Always access in iOS; delivery still depends on the device and connection.

How do I stop sharing or remove Home?

Choose My location → Pause sharing. Your phone stops sending readings. The server removes the last one when it receives the pause; another phone may show its offline copy until it refreshes. If a pause is pending, reconnect and use Try again if shown. Use Resume sharing to start again with a fresh reading.

Home is a separate pin. The organizer can open Family settings → Home to edit or remove it. Pausing your own location does not remove Home.

How do I move my profile or replace a recovery code?

On the current phone, open Family settings → Recovery code (or My profile → Recovery code if you have left the family). On the new phone, choose Restore my profile, enter the personal code, check the preview and confirm the move. The old device loses server access and the previous recovery code stops working. Save the new code privately and decide whether to share again.

If someone might have seen your recovery code and you still have access, choose Replace recovery code. A family invite cannot recover a profile. If you have lost both access and the personal code, email support for guidance; there is no email or phone-number reset.

How do I leave or delete my profile?

Tap the family name on the map to open Family settings. Leave family removes your membership and latest shared reading but keeps your profile. Delete my profile also deletes the profile and its recovery and session records after server confirmation. If other members remain and you are the organizer, choose your successor first. If you have already left, open My profile → Delete my profile on the welcome screen. Uninstalling the app does not delete your profile.

Read what remains after deletion, including backups and offline copies. For a privacy request or if you cannot use these controls, email pavellistopad.dev@gmail.com. LinkMeFam support is not an emergency service.